Frequently asked questions

Yes, 100% free to 36 European countries: France, Germany, Italy, Spain, Belgium, Netherlands, Luxembourg, Austria, Portugal, Greece, Poland, Czech Republic, Hungary, Romania, Bulgaria, Croatia, Slovenia, Slovakia, Estonia, Latvia, Lithuania, Ireland, Denmark, Sweden, Finland, Iceland, Norway, Switzerland, Monaco, Cyprus, Malta, United Kingdom, Andorra, Albania, Bosnia and Herzegovina and Vatican City.

Europe: Shipping within 2-4 business days, delivery in 7 business days. About 10 business days total.

Overseas/Canada: 2 to 4 weeks.

Ultra-reinforced packaging:

• Thick double-wall cardboard
• Protected corners
• Multi-layer bubble wrap
• High-density foam

Inspect your artwork on delivery, before any installation:

• Damaged artwork → to be reported within 3 days, with photos attached: reprint or partial refund
• Parcel not received → write to us: we open an investigation with the carrier

Yes, within 2 hours of your purchase. After that, the artwork enters production.

Yes, you receive a tracking number by email upon shipping.

Acrylic Glass: Glossy finish, art gallery effect. Vibrant colors with exceptional depth.

Aluminum Dibond: Matte and elegant finish, zero reflection. Perfect facing a window.

Absolutely! 8K ultra-high definition printing. Perfect sharpness even at 240x140 cm.

All our artworks are manufactured in Italy, world reference in large format printing.

Under normal indoor use, our wall art is designed to last for many years. UV-resistant inks.

Yes, our photos faithfully represent the products. Slight variations possible depending on your screen.

Acrylic glass: Slightly damp microfiber cloth.

Alu Dibond: Simple damp cloth to dust.

For a wall: The artwork should occupy 60 to 75% of the width.

Above furniture: 50 to 70% of the furniture width.

• 120 x 70 cm
• 140 x 80 cm
• 160 x 90 cm
• 200 x 112 cm
• 240 x 140 cm

Yes! Contact us by email for specific dimensions, triptych or diptych.

Yes! We offer custom artworks from your photos.

Yes, the mounting kit is included with every artwork. The kit includes: plates, hooks, screws, anchors and cleaning cloth.

No, very simple! 15-20 minutes with drill, screwdriver and level.

When installed in accordance with the instructions, on a suitable wall, our fixings are rated for 2 to 4 times the weight of the wall art.

The wall plugs supplied are suitable for solid walls: concrete, brick, concrete block, solid plaster. A hollow partition wall requires specific wall plugs, which are not supplied.

No. The size and weight of our XXL artworks require drilling.

Yes, 14 days to return, for catalogue wall art. Custom-made creations are not covered. Return at your expense.

Customer: personal change of mind.

Damaged or defective artwork: this is not a return. The Protection Walensky applies, with a reprint or a partial refund.

The statutory guarantees are described in clause 9 of our terms and conditions of sale. They cover neither normal wear and tear, nor impacts, nor installation that does not comply with the instructions.

Do not install it. Please write to us within 3 days of delivery, with photos attached: we will offer you a reprint or a partial refund.

• Credit cards (Visa, Mastercard)
• PayPal
• Klarna - Pay in 3 interest-free instalments

Select Klarna at checkout, the amount is split into 3 equal payments. 0% fees, 0% interest.

Yes, completely. SSL encryption, no banking data stored. Processed by Shopify Payments, Stripe, PayPal and Klarna.