Frequently asked questions

Yes, 100% free to 36 European countries: France, Germany, Italy, Spain, Belgium, Netherlands, Luxembourg, Austria, Portugal, Greece, Poland, Czech Republic, Hungary, Romania, Bulgaria, Croatia, Slovenia, Slovakia, Estonia, Latvia, Lithuania, Ireland, Denmark, Sweden, Finland, Iceland, Norway, Switzerland, Monaco, Cyprus, Malta, United Kingdom, Andorra, Albania, Bosnia and Herzegovina and Vatican City.

Europe: Shipping within 2-4 business days, delivery in 7 business days. About 10 business days total.

Overseas/Canada: 2 to 4 weeks.

Ultra-reinforced packaging:

• Thick double-wall cardboard
• Protected corners
• Multi-layer bubble wrap
• High-density foam

Damage and loss insurance included.

Yes, 100% insured! You're covered for:

• Damaged artwork → Free express replacement
• Lost package → Express replacement
• Stolen package → Free replacement

Yes, within 2 hours of your purchase. After that, the artwork enters production.

Yes, you receive a tracking number by email upon shipping.

Acrylic Glass: Glossy finish, art gallery effect. Vibrant colors with exceptional depth.

Aluminum Dibond: Matte and elegant finish, zero reflection. Perfect facing a window.

Absolutely! 8K ultra-high definition printing. Perfect sharpness even at 240x140 cm.

All our artworks are manufactured in Italy, world reference in large format printing.

Our artworks last 20 to 50 years. UV resistant inks, materials don't deform.

Yes, our photos faithfully represent the products. Slight variations possible depending on your screen.

Acrylic glass: Slightly damp microfiber cloth.

Alu Dibond: Simple damp cloth to dust.

For a wall: The artwork should occupy 60 to 75% of the width.

Above furniture: 50 to 70% of the furniture width.

• 120 x 70 cm
• 140 x 80 cm
• 160 x 90 cm
• 200 x 112 cm
• 240 x 140 cm

Yes! Contact us by email for specific dimensions, triptych or diptych.

Yes! We offer custom artworks from your photos.

Yes, the mounting kit is included with every artwork. The kit includes: plates, hooks, screws, anchors and cleaning cloth.

No, very simple! 15-20 minutes with drill, screwdriver and level.

Zero risk! Our fixings support 2 to 4 times the artwork weight.

Yes: concrete, plaster, brick and hollow walls.

No. The size and weight of our XXL artworks require drilling.

Yes, 14 days to return, whatever the reason (excluding referral-program customers: 14 days). Refund within 3-5 days.

Customer: personal change of mind.

Walensky: our error or product defect.

• Print quality: abnormal fading
• Adhesion: no peeling
• Support: no deformation
• Accessories: fixings

We handle everything! Send a photo and we ship a new artwork express, free.

• Credit cards (Visa, Mastercard)
• PayPal
• Klarna - Pay in 3 interest-free instalments

Select Klarna at checkout, the amount is split into 3 equal payments. 0% fees, 0% interest.

Yes, completely. SSL encryption, no banking data stored. Processed by Shopify Payments, Stripe, PayPal and Klarna.